Team Building

Lesson 1 Introduction Definition of a team, a group, individual Individuals are all different Language Culture, Abilities Beliefs/values Gender, Age Explore different types, personalities Gain trust and confidence of colleagues Importance of communication and feedback Team objectives should align with organisational aims/goals Appropriate language and modes of communication Active listening Demeanour and body language Appropriate physical and sexual boundaries Acknowledgement of individual needs Confidentiality and respect. Lesson 2 Skills analysis of team members Conducting team meetings Learn team building skills through Problem solving Participation in planning work activities Sharing objectives Communication skills Change and Adapting to Change Types of people who resist change Process of change Creating a common vision Action Plans Lesson 3 Importance of a team leader Clarifying the issues Providing support to team members Summarising and reporting Conflict resolution Define the problem Define the desired result Plan to achieve the result Making the process work Communication breakdown Managing emotions, defusing anger Appropriate interpersonal skills Monitor and review progress

Team Building Application form(PDF)* *If you cannot open this file or dont have Adobe Acrobat, download it from here: I would like to know more about this course

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