Code of Practice
Education Standards
Human Resource Standards
Marketing
Trainee Information
Access and Equity
Enrolment Procedure
Expressions of interest may be made by phone, fax, or post. Payment of fees, which constitute formal enrolment, may be made by credit card, electronic transfer, cheque, cash or money order. Courses are offered subject to a minimum number of paid enrolments and payment must be received to guarantee a place in a course.
Refunds
Sequencing
Assessment
Moderation
Recognition of Prior Learning (RPL) & Recognition of Current Competencies (RCC)
Learning Resources
Trainee Support
Grievances and appeals
Recognition of other RTO AQF Qualifications and Statements of Attainments
Privacy Policy
Sanctions
Chris Morton Powerful Seminars has policies and practices, which maintain high professional standards for marketing, delivery and assessment of vocational education and training services and which safeguard the interests and welfare of trainees.
We will maintain a learning environment that is conducive to the success of trainees. We have the capacity to deliver the nominated course; provide adequate facilities and use appropriate methods and materials.
It is our policy to review all course materials on an ongoing basis, to ensure currency, relevance and quality outcomes.
Chris Morton Powerful Seminars has human resource standards, which meet the requirements of the Vocational Education and Training System in Queensland.
Chris Morton Powerful Seminars markets our vocational education and training products with integrity, accuracy and professionalism, avoiding vague and ambiguous statements. In the provision of information, no false or misleading comparisons are drawn with any other provider or course.
Chris Morton Powerful Seminars provides accurate and up-to-date information to trainees. This includes, but is not limited to:
Chris Morton Powerful Seminars will meet the needs of individuals, and the community as a whole, through the integration of access and equity guidelines, and will ensure the establishment of non-discriminatory trainee selection procedures which encourage fair access.
If Chris Morton Powerful Seminars cancels a course, a full refund will be paid. If a student cancels their enrolment more than seven working days before the scheduled course start date, he/she will receive a refund less a 10% charge. If a student cancels their enrolment less than seven working days before the scheduled course starting date, he/she will receive a refund less a 30% charge. Once a course has started, refunds will not be made.
The order in which learning outcomes and performance criteria are assessed, and the mode of delivery is determined by Chris Morton Powerful Seminars. Factors which are considered when determining the mode of delivery, shall include the effectiveness in achieving the desired learning outcome, the relative efficiency of the mode and individual student needs.
Chris Morton Powerful Seminars' assessment policy is in accordance with the National Policy of Assessment and Workplace Training Competency Standards and Competency Based Training (CBT). As such, trainee performance must be to the standard specified and criterion referenced. A variety of assessment methods may be used, including RPL and/or after course work to demonstrate competency.
Moderation of assessment processes include validation of assessment tools and establishing and reviewing evidence required for a judgement of competency.
Learners who have completed appropriate training, or who have gained the required skills/competencies stipulated for unit/s of the course, may be granted credit upon substantiation of that claim. The assessment will be professionally conducted and will be valid, reliable, flexible and fair. RPL evidence is assessed with consideration of relevance and currency.
Learning resources are available to course participants in the form of handouts and/or booklets. To additionally support learning, resources are also available at University and TAFE Campus Libraries. (Separate fees may apply)
Chris Morton Powerful Seminars will at all times offer courtesy and support to trainees, as well as practicing active listening when confronted with a trainee showing signs of discomfort or distress.
Chris Morton Powerful Seminars has a fair and equitable process for dealing with trainee grievances/appeals. In the event that grievances cannot be resolved internally, we will offer advice to trainees where they can seek further assistance.
Chris Morton Powerful Seminars recognises the Australian Qualifications Framework Qualifications and Statements of Attainment issued by other Nationally Recognised Trainig Organisations. This ensures the mutual acceptance throughout Australia of AQF Qualifications and Statements of Attainment.
Chris Morton Powerful Seminars collects your personal information to assist in providing the goods or services you have requested, to process your enrolment, to comply with State and Commonwealth training requirements and to improve our products and services. This information is kept confidential subject to law and may only be released when you agree or the law requires or permits us to do so. You may access your own records by written request to the Principal. If you have concerns re these requirements please tell us in writing.
Chris Morton Powerful Seminars will honour all guarantees outlined in this Code of Practice. We understand that if we do not meet the obligations of this Code or supporting regulatory requirements, we may have our registration as a Registered Training Organisation withdrawn.
©